Frequently Asked Questions
Ordering & Payment
1. How long does it take to process my order?
All items are made to order. Please allow 1-7 days for production before shipping.
2. What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options available at checkout.
Shipping & Delivery
3. Do you ship internationally?
Yes! We ship worldwide. Please note that international orders may be subject to customs fees or duties, which are the responsibility of the buyer.
4. How can I track my order?
Once your order ships, you will receive a tracking number via email.
Returns & Exchanges
5. Can I return or exchange my order?
All items are made to order, so we do not accept returns or exchanges for any reason. Please ensure you review your order details before purchasing.
6. What if my order arrives damaged or incorrect?
If you receive a damaged or defective item, please contact us within 48 hours of delivery at shop.sproutandbloom@gmail.com with photos, and we will work with you to resolve the issue.
Product & Care
7. What materials do you use?
We use high-quality, sustainable fabrics that are soft and safe for children.
8. How should I care for my clothing?
For best results, wash in cold water, turn inside out, and air dry to maintain fabric quality and print longevity.
Branding & Product Details
9. Which Sprout + Bloom collection is right for me?
At Sprout + Bloom, we offer two collections designed for different styles and needs, all while maintaining quality, sustainability, and comfort.
✔️ The Bloom Edit - Features versatile, everyday essentials with brand labels and high-quality screen or digital printing. This allows for vibrant, long-lasting designs while maintaining comfort and durability.
✔️ Signature Collection - Crafted with precision and care, each piece showcases custom embroidery, adding a luxurious, textured finish that embodies timeless artistry. Thoughtfully designed with premium custom-branded neck labels, ensuring a seamless, irritation-free experience for ultimate comfort.
No matter your choice, every piece is made with care, ensuring softness, durability, and mindful fashion.
For any additional questions, feel free to reach out to us at shop.sproutandbloom@gmail.com